We understand how important it is to feel safe when using your device. Information about contraindications is provided in our User Manuals for customers with pre-existing conditions to check. Please navigate to this page for access to the user manuals.

Please note: the list of contraindications is not exhaustive. If you suffer from a pre-existing condition which is not mentioned or if you're unsure about whether you should use the device, we strongly recommend consulting your doctor before use. While we will always endeavour to help you with picking the correct device for your needs, we are not medically trained and therefore cannot provide medical advice.